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Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Our Data Controller

CloudCoCo Group Plc. handles Personal Data as both a Processor and a Controller as defined in the General Data Protection Regulation (GDPR) approved on April 27th, 2016, and enacted on May 25th, 2018. This data is stored exclusively in secure hosting facilities in accordance with the requirements set forth by GDPR.

International Privacy Laws

If you are visiting the website from outside the United Kingdom, please be aware that you are sending personal information to the United Kingdom. Depending on the type of information and how it is stored by us, that information may be transferred within the United Kingdom or to other countries outside of your country of residence. While these countries, including the United Kingdom, may not have data protection laws as protective as those in your country of residence, our collection, storage, and use of your personal information will at all times be governed by this Privacy Policy.

For personal information we receive from the EEA, CloudCoCo Group Plc and our subsidiaries has certified its compliance with GDPR regarding the collection, use, and storage of personal information from the European Union countries.

Cookies

The CloudCoCo Group Plc. website uses cookies to help optimise your browsing experience. Learn more about cookies and how you can control them below.

What are Cookies”?

Cookies are small text files used by websites and stored on your devices, with your consent, that remember your registered login, help you resume where your last browsing session left off, display pages correctly, and keep track of your preferences within the website.

A visit to a page on our website may generate the following types of cookies:

Registration cookies – These let us know which account you are signed in with and whether or not you are allowed access to a particular service, and they help us associate any comments you post with your username.

Site performance cookies – This is how we remember your preferences for the tools found on our website so you don’t have to reset them each time you visit our site.

Anonymous analytics cookies – These tell us whether or not someone has visited our site in the past so we can track the number of site users and how often they visit for statistics. Note that these cookies can’t be used to identify any individual.

Advertising cookies – We use these to target our advertisement more accurately by telling us whether or not you have seen our ad and how long it is since you have seen it. These cookies store information about what you are looking at on our site, not your personal information.

How to accept, reject or turn off cookies

You can accept or reject cookies on our website via the pop-up cookies banner on our homepage or by emailing us at hello@cloudcoco.co.uk

If you would like to turn off cookies from all the websites you visit, you can do so via your browser’s settings. However, the websites you visit will not be able to tell whether you are signed in if cookies are turned off, which means you will not be able to post comments or access certain parts of the website.

Follow the links below to learn about all of your browser’s Cookies settings:Cookies settings in ChromeCookies settings in FirefoxCookies settings in Safari and iOSCookies settings in Internet Explorer

How to turn off third-party advertising cookies

Some of the advertisements you see on a website are added by other organizations anonymously to track who has viewed their ad.

The Network Advertising Initiative (NAI), a leading self-regulatory association dedicated to responsible data collection and its use for digital advertising, lets you opt out of third-party advertisements.

The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Company Details
IP Addresses
Location Data

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process.

We use return email addresses to answer the email we receive. Such addresses are automatically subscribed to our newsletter, you can unsubscribe at any time. Return email addresses are not shared with outside parties unless stated within the Third Party Processors section below.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.

We use non-identifying and aggregate information to better design our website but we would not disclose anything that coul
d be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.

Our appointed data processors include:

(i) Prospect Global Ltd (trading as SoPro) Reg. UK Co. 09648733. You can contact SoPro and view their privacy policy here: http://sopro.io. SoPro are registered with the ICO Reg: Z123456 their Data Protection Officer can be emailed at: dpo@sopro.io.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Access, Correct, or Delete Your Information

You can contact us to inquire about your personally identifiable information that we collect online and maintain. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error(s).

You can inquire about deleting the information that CloudCoCo has about you by contacting us.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

If you have any questions, please contact us at:

hello@cloudcoco.co.uk
0333 455 9885
7750 Daresbury Business Park

Warrington,
Cheshire
WA4 4BS
United Kingdom